We want you to be completely over the moon with your purchase. With the exception of final sale items, you're eligible to return your item(s) for an exchange or store credit within 14 days of receiving your order. Items must be unworn and returned in original packaging to our studio with tags still on (as it was received); return shipping is at the buyer’s expense. We suggest you use a traceable method as we cannot be responsible for lost or stolen returned items.
** We can not cancel an order once it's been placed on line, so please order carefully
Always ensure you inspect your items prior to wearing. If you feel there is an issue, please contact us within 7 days of purchase. If you feel your product is in any way damaged or broken prior to wearing; please contact us within seven days of purchasing. After this time we're unable to assume liability due to wear and tear or improper handling. Regifting is always a sustainable option.
Due to the handmade nature of custom orders we cannot accept returns or exchanges on them. Please choose your items carefully and feel free to ask us any questions about our items prior to purchase.
Because items are made to order and take sometimes days to produce, we are not able to issue refunds should you change your mind after purchase. All custom orders are created especially for you. We are a small business and can't afford to create made to order items simply for you to try on. We also don’t allow buy and try. We have a Vaughan studio (Highway 7 and Edgley) were you are welcome to make a no obligation appointment and try on as many items before making a decision. Alternatively video and email consultations are also an option. Please send us an email to book an appointment (firstname.lastname@example.org)
Given the hygienic nature of earrings, we cannot accept exchanges. All earrings are final sale.
All sale items are final sale
Prior to sending your items back to our studio, please send us an email at email@example.com
* All prices are subject to change at any time
All returns should be addressed to:
Accessories by Talia
PO Box 99900, HV 750 000
RPO Leslie Nymark
Willowdale, ON M2J 0C6
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